Each Award has its own set of criteria, and each nominee will be considered for all Awards. 

The Big Award

Merchant of the Year

This is our top award, and there can only be one winner. The companies that stand out in all areas of E-Commerce business, including Sales Growth, Customer Retention and Satisfaction and Customer Lifetime Value will be considered.

The Omni Channel Growth Award

The Organic Growth Award

The Owned Channel Growth Award

The Marketplace Growth Award

The Customer Retention Award

The Customer Service Award

Presented by Gorgias

The Customer Lifetime Value Award

Best Software Applications

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